Privacy policy

Qualooba Wholesale respects the privacy of visitors to its website, in particular the rights of visitors with regard to the automated processing of personal data. To ensure complete transparency with our customers, we have therefore formulated and implemented a policy with regard to these processing operations themselves, their purpose and the possibilities for data subjects to exercise their rights as best as possible. 

For all additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl.

Until you accept the use of cookies and other tracking systems on the website, we will not place non-anonymized analytical cookies and/or tracking cookies on your computer, mobile phone or tablet. By continuing to visit this website you accept the following terms of use. The current version of the privacy policy available on the website is the only version that applies as long as you visit the website, until a new version replaces the current version.

 

Article 1 - Legal provisions

1. Website (hereinafter also “The Website”): shop.qualooba-wholesale.com
2. Responsible for the processing of personal data (Hereinafter also: “The administrator”): 

Qualooba Wholesale B.V. 

Rigtersbleek Zandvoort 10 - 0.15 

7521 BE Enschede

Chamber of Commerce number: 92137180.

 

Article 2 - Access to the website 

Access to the website and use is strictly personal. You will not use this website or the data and information provided on it for commercial, political or advertising purposes, or for any commercial offers and in particular not for unsolicited electronic offers.

 

Article 3 - The content of the website

All brands, images, texts, comments, illustrations, (animation) pictures, video images, sounds, as well as all technical applications that can be used to make the website function and more generally all parts used on this site, are protected by law due to intellectual property rights. Any reproduction, repetition, use or modification, in any way whatsoever, of the whole or just part of it, including the technical applications, without the prior written permission of the controller is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be interpreted as tacit consent or a waiver of legal action.

 

Article 4 - Management of the website 

For the proper management of the website, the administrator can at any time:

• suspend, interrupt or restrict access to all or part of the website for a certain category of visitors
• remove any information that may disrupt the functioning of the website or is contrary to national or international law or is contrary to internet etiquette
• have the website temporarily unavailable in order to carry out updates

 

Article 5 - Responsibilities

• The administrator is under no circumstances responsible for failures, malfunctions, difficulties or interruptions in the functioning of the website, as a result of which the website or any of its functionalities are inaccessible. The way in which you connect to the website is your own responsibility. You must take all appropriate measures to protect your equipment and your data against, among other things, virus attacks on the Internet. You are also responsible for the websites and data that you consult on the internet.
• The administrator is not liable for legal proceedings against you:
  • due to the use of the website or services accessible via the internet
  • for violating the terms of this privacy policy 
• The administrator is not responsible for any damage that you incur yourself, or that third parties or your equipment incur as a result of your connection to or use of the website. You will refrain from any action against the administrator as a result.
• If the administrator becomes involved in a dispute as a result of your use of this website, he is entitled to recover from you all damage that he has suffered and will suffer as a result.

 

Article 6 - Collection of data 

1. Your data is collected by Qualooba Wholesale and our external processor Shopify (for the management of our webshop). Shopify also has its own privacy statement, which can be read via https://www.shopify.com/legal/privacy.
2. Personal data means: all information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
3. Qualooba Wholesale processes the following personal data:

• • When you visit our website:
    • Information about your web browser, your IP address and time zone;
    • Information about the pages you visit on our website and products you view.
  • In case you create an account on the website:
    • Your first name and surname;
    • Your email address;
    • Your password (encrypted);
    • Your address(es).
  • In case you fill out a contact form:
    • Your name
    • Your email address
    • Your telephone number (optional)
  • In case you place an order:
    • Your first name and surname;
    • Your address;
    • Your email address.

Qualooba Wholesale processes your data for the following purposes:

• To deliver services and products to you;
• To inform you about changes to our services and products;
• To send our newsletter;
• To be able to call or email you if this is necessary to be able to perform our services;
• Invoicing and processing your payment; 
• To perform our legal obligations, such as processing data that we need for our tax return.

 

Article 7 – Automated decision-making 

The administrator does not make decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are made by computer programs or systems, without a human being (for example an employee of Qualooba Wholesale) in between.

 

Article 8 – Sharing personal data with third parties

The administrator only provides personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

 

Article 9 - Your rights with regard to your data

Based on article 13 paragraph 2 sub b GDPR, everyone has the right to access and rectify or delete their personal data or limit the processing concerning them, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us via privacy@qualooba-wholesale.com.

Each request must be accompanied by a copy of a valid identity document, signed by you and stating the address at which you can be contacted. You will receive a response to your request within 1 month of the request being submitted. Depending on the complexity of the requests and the number of requests, this period may be extended by 2 months if necessary.

The administrator would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

 

Article 10 - Processing of personal data 

In the event of a violation of any law or regulation, of which the visitor is suspected and for which the authorities require personal data collected by the administrator, these will be provided to them after an explicit and reasoned request from those authorities, after which these personal data will therefore no longer fall under the protection of the provisions of this privacy statement.

If certain information is necessary to gain access to certain functionalities of the website, the controller will indicate the mandatory nature of this information at the time of requesting the data.

 

Article 11 - Commercial offers 

You may receive commercial offers from the administrator. If you do not wish to receive them (anymore), please send an email to the following email address: privacy@qualooba-wholesale.com.

If you encounter any personal data during your visit to the website, you must refrain from collecting them or from any other unauthorized use as well as from any act that constitutes an infringement of the privacy of that person(s). The administrator is in no way responsible in the above situations.

 

Article 12 - Data retention period

The data collected by the website administrator will be used and stored for the duration as determined by law.

 

Article 13 - Cookies

1. A cookie is a small text file that is placed on the hard drive of your computer when you visit our website. A cookie contains data so that you can be recognized as a visitor each time you visit our website. This makes it possible to customize our website to you and to make logging in easier.
2. We use the following types of cookies on our website:
   1. Necessary cookies: these help make our website more usable by enabling basic functions such as page navigation and access to secure parts of the website. Without these cookies, the website cannot function properly.
   2. Statistical cookies: these help Qualooba Wholesale understand how visitors use our website by anonymously collecting and reporting data. You decide for yourself whether you want to allow these cookies. Google Analytics is used for statistical cookies. If you want to read more about how Google uses your personal data, read the following article: https://www.google.com/intl/en/policies/privacy/.
   3. Marketing cookies: these are added by our marketing partners. These cookies can be used to build a profile of your interests in order to show you relevant advertisements later. If you do not wish to allow these cookies, you will not see targeted advertisements for your interests.
   4. If you would like to know more about how these targeted advertisements work, please read the following article: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
3. When you visit our website, cookies from the controller and/or third parties may be installed on your device. Of course, this is only done after you have given your consent.
4. For more information about the use, management and deletion of cookies for each operating system, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq

 

Article 14 - Images and products offered

No rights can be derived from the images that belong to the products offered on the website.

 

Article 15 - Security of personal data

Qualooba Wholesale takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact privacy@qualooba-wholesale.com.

 

Article 16 - Applicable law

These conditions are governed by Dutch law. The court of the administrator's place of business has exclusive jurisdiction in any disputes regarding these conditions, except when a legal exception applies.

 

Article 17 - Contact

For questions, product information or information about the website itself, you can contact: info@qualooba.com.